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Response Times
Business Hours: Mon-Fri 9am-6pm MST
Average response time: 4-6 hours
Weekend inquiries: Next business day
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Frequently Asked Questions
Quick answers to common questions
Our support team is available Monday through Friday, 9am-6pm MST. For urgent issues, our chat support is available 24/7.
We aim to respond to all inquiries within 24 hours. Premium support customers receive priority response within 4 hours.
You can reach us via email at info@rateads.us or support@rateads.us, or use our live chat feature available 24/7.
Absolutely! Use the contact form and select "Request a Demo" as the subject, or email us at sales@rateads.us.